Iperbole is the result of several European Projects (City Card Esprit, Million, Web4Groups, SeNIOR ON LINE, NETFORNETS, FAOL, Netizens, Leonardo, etc), carried out together with international groups composed of public administrations, private enterprises, research centres, and universities. These projects aimed at creating new network applications and software solutions that promote user-friendly interfaces, use of simple and natural language, message routing and artificial intelligence techniques (teleconferencing, telelearning, telebooking, tourism, service distribution via network, etc.). All projects encourage easy relationships between citizens and public administrations and were continuously checked by analysing "user requirements", collected via questionnaires on the web with randomised groups of citizens or during "user validation" meetings.

For more information, please visit our web: http://www.comune.bologna.it

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